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Policies

Operation Policies

Any quote given by Ocular Kraft is valid for 30 days from the date issued. Prices are subject to change. Once payment is received, we will begin working on your design/project. All quotes given in New Zealand are in New Zealand Dollars (NZD); all other quotes will be listed in U.S. Dollars (USD). Prices listed on the website are in U.S. Dollars (USD).

A minimum order of 50 invitations is required. All other stationery is quoted for the exact pieces ordered. Any invitation orders that are less than 50 pieces, will be charged at the rate of 50 invites.

We require a $100 USD deposit to begin the design process. Orders are to be paid in full before printing commences. All New Zealand orders will be charged GST. To set up a payment plan, please contact us directly to review the terms and conditions. Once a deposit has been submitted, please allow for one (1) week for the first proof to be sent.

Ocular Kraft is open from 8 a.m. GMT + 12 to 6 p.m. GMT + 12 Monday to Friday. We do not operate on New Zealand public holidays or on weekends.

Invitations & Stationery Policies

Each order is given 3 free revisions of the design selected. After the three revisions, a $30 p/h rate is applied to further designs.

It is highly recommended that you see a hard copy sent via the post, before printing full sets of invitations. All computer monitors and printers display colours differently. Seeing a final proof or colour swatch will ensure that you are getting the colours you are wanting. Colour swatches can be ordered directly through us.

Some invitation sets come partly assembled and are ready for you to put together. It will be noted before ordering. Samples are not available on all sets of invitations. Samples that are able to be ordered, do not come assembled.

A proof form is required before we begin the printing process. This form releases Ocular Kraft from all responsibilities regarding things that are edited on the invitation. This means we are not responsible for any typos or errors. Errors include but are not limited to: capitalization, spelling and punctuation. It is recommended that you share your proof with family and friends to ensure things have been looked over thoroughly. Upon submitting the proof form, no changes can be made. If a proof form is not signed and returned, the order will not be processed.

For guest list printing, we require that you send us an Excel document with your guest list requirements. i.e. guess addresses, guess names, etc. This option is an additional cost to any order. Please ensure you see our pricing before ordering.

Content Release

 

All invitation images on our website are our content and design. Upon ordering your invitations, you agree that even though you are purchasing the design, the design still belongs to Ocular Kraft Limited and that Ocular Kraft Limited has the right to use your invitations or invitation images for promotional items including but not limited to: Ocular Kraft website, Etsy, Pinterest, Instagram, Email Marketing, Facebook, any other social media, etc. The images will never include personal information such as personal mailing addresses.

Cancellation Policies

We do not refund deposits once proofs have been issued. Refunds are not issued due to the design nature and time spent on the project. Your order is worked on the moment the deposit is made. Should you decide to cancel before proofs are sent, we will offer a full refund. Once paper or stationery supplies are ordered, refunds will not be supplied.

 

SHOP POLICIES, PRICES, AND PRODUCT AVAILABILITY are subject to change at any time, without notice.